Payment Terms

By purchasing a NovaStay service, you agree that the payment is for the specific digital or service-based item described at checkout.

• NovaStay does not guarantee rental approval, lease execution, landlord acceptance, or property availability.
• Payments for listing and tenant services are separate from rent, deposits, and landlord charges.
• Customers are responsible for providing accurate contact and listing information.
• Refund requests are handled according to the Refund Policy.