{"id":98,"date":"2026-07-29T00:37:00","date_gmt":"2026-07-29T00:37:00","guid":{"rendered":"https:\/\/www.novastaylive.com\/wordpress\/?page_id=98"},"modified":"2026-07-29T00:39:09","modified_gmt":"2026-07-29T00:39:09","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.novastaylive.com\/wordpress\/?page_id=98","title":{"rendered":"Refund Policy"},"content":{"rendered":"<h1>Refund Policy<\/h1>\n<p>NovaStay service payments cover digital listing, application, showing, and consultation services. Refund eligibility depends on whether the purchased service has started or been delivered.<\/p>\n<h2>General policy<\/h2>\n<ul>\n<li>If a service has not started, customers may request a refund within 7 days of payment.<\/li>\n<li>Once a listing review, application review, priority request, or consultation process has started, refunds may be partial or unavailable depending on work completed.<\/li>\n<li>Stripe processing fees may be non-refundable where applicable.<\/li>\n<li>Security deposits, rent, and third-party landlord payments are not currently collected through this basic checkout system.<\/li>\n<\/ul>\n<p>For support, contact NovaStay with your order email, product name, and payment date.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy NovaStay service payments cover digital listing, application, showing, and consultation services. Refund eligibility depends on whether the purchased service has started or been delivered. General policy If a service has not started, customers may request a refund within 7 days of payment. Once a listing review, application review, priority request, or consultation process [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-98","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - NovaStay WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.novastaylive.com\/wordpress\/?page_id=98\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - NovaStay WordPress\" \/>\n<meta property=\"og:description\" content=\"Refund Policy NovaStay service payments cover digital listing, application, showing, and consultation services. Refund eligibility depends on whether the purchased service has started or been delivered. General policy If a service has not started, customers may request a refund within 7 days of payment. 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Refund eligibility depends on whether the purchased service has started or been delivered. General policy If a service has not started, customers may request a refund within 7 days of payment. 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